CLIENT SERVICES • DISPATCH & CARE

Shipping & Deliveries

Thoughtfully packaged and dispatched with intention.

At Maty Machado Swimwear, every garment is handled with the utmost care. From our atelier to your hands, each piece is wrapped in eco-conscious, luxury packaging designed to preserve the craftsmanship and delicate textures of your resortwear.

Order Processing

All orders are processed and prepared within 1 to 3 business days (Monday through Friday, excluding national holidays). Orders placed on weekends or official holidays will begin processing on the following business day.

Shipping Methods & Couriers

We partner exclusively with global carriers (DHL, FedEx, Vinted Go and UPS) to ensure seamless, insured, and tracked transit from our hands directly to your door.

Estimated Delivery Windows

Estimated transit times commence once your package has been handed to the carrier:

Domestic Standard
3 – 5 business days

Domestic Priority Express
1 – 2 business days

Tracking Your Order

As soon as your parcel is dispatched, you will receive a formal shipping confirmation email containing your direct courier tracking number and real-time status updates.

Domestic shipping within the United States only

Orders are fulfilled and shipped exclusively to U.S. addresses, and the current fulfillment and automation systems have been designed around domestic U.S. shipping operations.

Unexpected Delays Disclaimer

While we make every effort to adhere to estimated delivery windows, occasional delays caused by inclement weather, customs clearance inspections, or courier disruptions are beyond our direct control. If your parcel experiences an unexpected holdup, our client care team is always here to assist.

CLIENT CARE